Simple, Efficient, and Transparent Process
At Winko, we believe in clear communication and a streamlined process to ensure your project is a success from start to finish. Below is an overview of how we work with new customers.
Our 8-Step Ordering Process
Break down the steps clearly with a mix of text and visuals/icons for each stage.
Step 1: Initial Inquiry
- Reach Out: Contact us via email, phone, or website form. We’ll respond within 48 hours.
- Provide Details: Send as much project information as possible—product type, quantity, design ideas, and specific requirements.
Step 2: Project Consultation
- Schedule a Meeting: We’ll schedule a consultation to discuss your needs and project specs.
- Discuss Options: Review product options, customization, pricing, and timelines.
Step 3: Concept Development
- Proposal Creation: We’ll develop initial concepts including designs, materials, costs, and timelines within 5 business days.
- Review & Feedback: You’ll receive the proposal for review. Feedback is essential to move forward.
Step 4: Mockups/Prototypes
- Create Mockups: We’ll create product mockups or prototypes within 10-14 business days.
- Revisions & Finalization: Feedback and revisions ensure the design matches your vision.
Step 5: Agreement and Deposit
- Finalize Agreement: Once the design is approved, a formal agreement is signed, and a deposit is required to begin production.
Step 6: Production
- Commence Manufacturing: Production begins after deposit, typically taking 30–40 business days.
- Regular Updates: We provide regular updates on the progress of your order.
Step 7: Quality Assurance
- Final Inspection: We conduct a thorough quality check to ensure your products meet the highest standards.
- Approval for Shipment: Once inspected, you’ll approve the final product before shipment.
Step 8: Shipping and Delivery
- Shipping Arrangements: We arrange for shipping to your designated location.
Step 9: Post-Delivery Support
- Customer Follow-Up: We follow up to ensure your satisfaction and answer any questions.
- Ongoing Relationship: We value long-term relationships—feel free to reach out for future projects.
