Frequently Asked Questions

FAQ

General

What products does Winko specialize in?

We specialize in custom metal and glass crafting, offering solutions for a wide range of luxury home décor, corporate gifts, custom branding, and more. Our expertise includes metal stamping, die casting, electroplating, and CNC machining.

Can Winko customize my products?

Yes! We offer full customization services, including product shape, size, color, and engraving. Our team works closely with you to create bespoke products that reflect your brand’s identity and vision.

What materials can Winko work with?

We work with various metals, including stainless steel, brass, aluminum, and zinc alloys, as well as crystal, glass, and other premium materials. We also offer sustainable material options to meet eco-friendly goals.

How can I get in touch with Winko for a custom project?

You can reach out to us through our Contact Us page or by submitting an inquiry form. Our team will get back to you as soon as possible to discuss your project and provide a personalized solution.

Production & Customization

We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.

How long does it take to receive a quote?

Once you submit your inquiry, we aim to provide a custom quote within 48 hours. For more complex orders, the time may vary depending on the project details and customization.

What is the MOQ for custom products?

Our MOQ depends on the type of product and customization required. Please contact us for more information about your specific needs, and we’ll work with you to find the best solution.

Can I see a prototype before placing an order?

Yes, we provide prototypes and mockups for most custom projects. We want to ensure your vision is realized, so we offer a chance to review and make adjustments before proceeding to full production.

How does Winko handle quality control?

We maintain the highest standards of quality throughout the entire production process. Our team conducts thorough inspections at each stage, from design to final product delivery, to ensure that every item meets your expectations.

Get Started with Your Next Project

Our team is ready to guide you through every step of the process. Reach out today to kickstart your custom order.